Last updated: June 20, 2025
1. Introduction
El Pescador Lodge and Villas (“we,” “us,” “our”) is committed to protecting the privacy of guests, website visitors, and prospective clients (“you,” “your”). This Policy explains how we collect, use, share, and protect personal information collected via our Website at ./ and our associated services.
2. Controller
Data controller:
El Pescador Lodge and Villas
P.O. Box 17, Ambergris Caye, Belize
Phone: +1‑727‑366‑2020 or +1‑501‑226‑2398 (reservations)
3. Information We Collect
a. Information you provide:
- Identity: name, birthdate, nationality
- Contact: email, mailing address, phone
- Booking/reservation details: dates, preferences, payment data (securely processed)
- Forms: newsletter signup, contact forms, surveys
b. Automatically collected:
- Technical: IP address, browser type/version, timestamps
- Usage: pages visited, navigation paths
- Cookies: session and persistent cookies (See our Cookie Policy for details)
c. Third-party:
- Analytics via Google, social media plugins (e.g., Instagram feed)
- Payment processors for booking transactions
4. Compliance Laws
This Policy aligns with:
- GDPR (EU) for EEA residents
- CCPA/CPRA for California residents
- Belize and other applicable laws
5. Purposes & Legal Basis
| Purpose | Data Involved | Legal Basis |
|---|---|---|
| Process bookings & transactions | Identity, payment info, reservation details | Contract performance |
| Communication (confirmation, support) | Email, phone | Contract / Legitimate interest |
| Website optimization & analytics | Usage, cookies | Legitimate interest |
| Marketing & promotions | Email (if consented) | Consent |
| Legal compliance | All necessary Personal Data | Legal obligation |
| Fraud prevention | Payment, IP address | Legitimate interest |
6. Sharing Your Data
We may share your information with:
- Service providers: Booking platforms, payment gateways, analytics, IT providers
- Affiliates/business partners: For joint promotions
- Legal authorities: When legally mandated
- Business transfers: In case of merger or sale (with notice and protections)
We do not sell your personal data.
7. International Transfers
Your information may be transferred outside Belize, including to the U.S. or EU. Transfers rely on standard contractual clauses, consent, or adequacy decisions.
8. Data Retention
We retain your data as long as necessary to fulfill processing purposes or legal obligations:
- Reservations: up to 7 years
- Marketing: until consent withdrawal
- Analytics logs: up to 2 years
9. Cookies & Tracking
For details on cookies and tracking, please refer to our Cookie Policy available on our website.
10. Your Rights
You may request:
- Access to your data
- Correction of inaccuracies
- Erasure (“right to be forgotten”)
- Restriction of processing
- Data portability
- Objection to marketing or processing
- Withdrawal of consent anytime
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us.
11. Children’s Privacy
Our services are intended for adults aged 18 and older. We do not knowingly collect data from minors. If discovered, we promptly delete such data.
12. Data Security
We apply industry-standard safeguards (SSL, encryption, access controls, staff training) to protect your data. We commit to notifying affected individuals promptly in the event of a data breach where legally required.
13. External Sites & Social Media
Our Website may contain links or embedded content (e.g., Instagram, Vimeo). These external sites have their own privacy policies. We encourage you to review them.
14. Changes to This Policy
We reserve the right to update this Policy periodically. The “Last updated” date will reflect any changes. For significant revisions, we’ll notify via email or website notice.
15. Contact Us
For questions or concerns, please contact us here.
